Management

Account Manager (Retention Team) at Appodeal

Minsk or Warsaw

You will be part of a small and focused team dedicated to building the next-generation solution for mobile app developers to grow and scale their businesses. With a strong core team and highly skilled colleagues, we’re looking for people who are passionate about building the future of the mobile app ecosystem at a great company.

What you will be doing

  • Represent customer interests at Appodeal;
  • Develop strong partnerships with assigned customers to promote continuous improvement based on data-driven conversations;
  • Track app monetization performance indicators, implement an individual strategy to improve in-app ad performance;
  • Manage tasks related to dealing with monetization issues and improving performance;
  • Liaise with other internal departments as necessary to resolve customers issues and questions quickly and with high quality;
  • Educate assigned customers how to be more successful with Appodeal through available tools training and relevant growth opportunities leveraging related Appodeal programs and products;
  • Prepare reports on account status, track customer health.

Requirements

  • At least 1 year experience in Customer Success, Professional Services and/or Services Industries, Technical Sales (e.g., technology or management consulting);
  • Ability to establish rapport with both customers and the team;
  • Strong interpersonal relationship building and executive communications skills;
  • Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines;
  • Excellent negotiation skills;
  • Being goal-oriented;
  • Ability to work with statistics and spreadsheets (MS Excel, Google Sheets);
  • Ability to structure information in an efficient way;
  • Ability to manage conflicts, prevent them and find win-win solutions;
  • English – Upper Intermediate or higher.

Preferably

  • Experience with mobile ads, knowledge of Yandex Direct and Google Adwords;
  • Experience with myTarget, VK and Facebook ad systems etc;
  • Knowledge of Google Analytics and Yandex Metrica;
  • Bachelor’s in economics, marketing, or computer science.

We have an awesome product and a great goal. We help app developers make more money. Join the team!

Application Form

Follow the link to complete form, telling us why you’d be a great fit and you could be part of our awesome family.