You will be part of a small and focused team dedicated to building the next-generation solution for mobile app developers to grow and scale their businesses. With a strong core team and highly skilled colleagues, we’re looking for people who are passionate about building the future of the mobile app ecosystem at a great company.
What you will be doing
- Represent customer interests at Appodeal;
- Develop strong partnerships with assigned customers to promote continuous improvement based on data-driven conversations;
- Track app monetization performance indicators, implement an individual strategy to improve in-app ad performance;
- Manage tasks related to dealing with monetization issues and improving performance;
- Liaise with other internal departments as necessary to resolve customers issues and questions quickly and with high quality;
- Educate assigned customers how to be more successful with Appodeal through available tools training and relevant growth opportunities leveraging related Appodeal programs and products;
- Prepare reports on account status, track customer health.
- At least 1 year experience in Customer Success, Professional Services and/or Services Industries, Technical Sales (e.g., technology or management consulting);
- Ability to establish rapport with both customers and the team;
- Strong interpersonal relationship building and executive communications skills;
- Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines;
- Excellent negotiation skills;
- Being goal-oriented;
- Ability to work with statistics and spreadsheets (MS Excel, Google Sheets);
- Ability to structure information in an efficient way;
- Ability to manage conflicts, prevent them and find win-win solutions;
- English – Upper Intermediate or higher.
- Experience with mobile ads, knowledge of Yandex Direct and Google Adwords;
- Experience with myTarget, VK and Facebook ad systems etc;
- Knowledge of Google Analytics and Yandex Metrica;
- Bachelor’s in economics, marketing, or computer science.
We have an awesome product and a great goal. We help app developers make more money. Join the team!